24 Hours Information / Assistance

Customer Assistance Cell

Services Contracts

Customised services, single point services and unit based services contracts

Effective Systems

Effective systems to solve and restore problems within engines known as Mean Time to Restore (MTTR).

Customer Complaint Resolution Index (CCRI)

TRACKING OF CUSTOMERS COMPLAINT WITH CUSTOMER COMPLAINT RESOLUTION INDEX (CCRI)

Mobile Quickserve

Mobile quick services are very important for faster program and reducing down time

Advantages

Troubleshooting, Evaluation, Quick response, and continuous feedback to customers.